Legal Agreement
Auth N Go
Auth N Go Ltd.
Last Updated: November 15, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between Auth N Go Ltd., a company registered in Ireland ("Auth N Go," "we," "us," or "our"), and you or the entity you represent ("Customer," "you," or "your") concerning your access to and use of the Auth N Go authentication service platform.
By accessing or using Auth N Go services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
Auth N Go provides passkey-based authentication as a service ("Service") including:
The Service is provided on a subscription basis according to the pricing tier selected by Customer.
Starter and Pro Tiers: We strive to maintain reasonable service availability and will use commercially reasonable efforts to ensure the Service is available. However, no specific uptime guarantee is provided for these tiers.
Enterprise Tier: Subject to separate Service Level Agreement specifying 99.9% or 99.95% uptime guarantee as agreed in writing.
We reserve the right to perform scheduled maintenance with reasonable advance notice. Emergency maintenance may be performed without notice. Service availability commitments do not apply during scheduled or emergency maintenance windows.
The Service relies on third-party infrastructure providers including Scaleway (infrastructure hosting) and Stripe (payment processing). Service availability may be affected by the performance of these third-party services. We are not liable for service interruptions caused by third-party provider failures.
You must provide accurate, current, and complete information during registration and maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your account credentials.
You are responsible for all activities conducted through your account and for ensuring that all users authorized to access your account comply with these Terms.
You must immediately notify us of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to maintain account security.
You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in compliance with all applicable Irish and European Union laws and regulations, including but not limited to GDPR, NIS2 Directive, and DORA regulations where applicable.
You agree not to:
The Service is offered on monthly or annual subscription terms according to pricing tiers (Starter, Pro, Enterprise). Specific features, usage limits, and pricing are detailed in your selected plan.
All fees are due in advance and are non-refundable except as explicitly stated in these Terms. Payment will be processed through Stripe. You authorize us to charge your designated payment method for all fees incurred.
Subscriptions automatically renew at the end of each billing period (monthly or annual) unless cancelled according to Section 6.5. Renewal charges will be at the then-current pricing for your subscription tier.
We reserve the right to modify pricing with at least 30 days' advance written notice. Price changes will take effect at your next renewal date. Your continued use of the Service after price changes constitutes acceptance of the new pricing.
Monthly Subscriptions: You must provide notice of cancellation at least 14 days before the end of your current monthly billing period. Cancellation will be effective at the end of the then-current monthly term.
Annual Subscriptions: You must provide notice of cancellation at least 30 days before the end of your current annual billing period. Cancellation will be effective at the end of the then-current annual term.
Cancellation requests must be submitted through your account dashboard or by written notice to our support team.
Fees paid for any billing period already commenced are non-refundable. Upon cancellation, you will retain access to the Service through the end of your paid subscription period.
If payment fails or is not received when due, we may suspend your access to the Service after providing 5 business days' notice. Accounts suspended for non-payment may be terminated after 30 days of non-payment.
We process personal data in accordance with our Privacy Policy and applicable data protection laws including the General Data Protection Regulation (GDPR). By using the Service, you acknowledge that you have reviewed our Privacy Policy.
You are responsible for ensuring that you have all necessary rights and consents to provide any personal data to the Service and to authorize us to process such data in accordance with these Terms and the Privacy Policy.
We implement appropriate technical and organizational measures to protect Customer data. However, no system is completely secure, and we cannot guarantee absolute security of data transmitted through or stored on the Service.
All Customer data is stored and processed within the European Union through our infrastructure provider, Scaleway.
Upon termination of your account:
Following the retention period, all Customer data will be permanently and irreversibly deleted from our systems, except where retention is required by applicable law.
The Service, including all SDKs, plugins, software, documentation, and related materials, and all intellectual property rights therein, are and will remain the exclusive property of Auth N Go Ltd. and its licensors.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
This license terminates upon termination of your subscription.
You may not copy, modify, distribute, sell, or lease any part of the Service or SDKs, nor may you reverse engineer or attempt to extract the source code of such software, unless expressly permitted by applicable law.
You retain all rights to data you submit to the Service. By submitting data, you grant us a license to use, process, and store such data solely to provide the Service.
If you provide feedback, suggestions, or recommendations regarding the Service, we may use such feedback without any obligation to you.
Access to JavaScript SDKs via our private NPM registry is contingent upon active subscription. SDK access will be revoked immediately upon account suspension or termination.
We may update SDKs from time to time. While we strive to maintain backward compatibility, we do not guarantee that updates will not require changes to your implementation.
The WordPress plugin is provided as-is and is subject to availability. Plugin functionality may depend on specific WordPress versions and configurations. We reserve the right to discontinue plugin support with reasonable notice.
Integration support is provided according to your subscription tier. Enterprise customers receive priority support for integration issues.
We warrant that the Service will perform substantially in accordance with our published documentation. This warranty does not apply to issues caused by misuse, unauthorized modifications, or third-party software or services.
EXCEPT AS EXPRESSLY PROVIDED IN SECTION 10.1, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT ALL ERRORS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY IRISH LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
TO THE MAXIMUM EXTENT PERMITTED BY IRISH LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
Nothing in these Terms shall exclude or limit our liability for:
You agree to indemnify, defend, and hold harmless Auth N Go Ltd., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising from:
These Terms commence when you first access the Service and continue until terminated in accordance with this Section 13.
You may terminate your subscription by providing cancellation notice as specified in Section 6.5. Termination will be effective at the end of your paid subscription period.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:
Upon termination:
You are responsible for exporting any data you wish to retain before termination or within the 30-day retention period (if applicable). We are not responsible for any data loss resulting from termination.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms. If you do not agree to modified Terms, you must discontinue use of the Service and cancel your subscription.
For material changes that adversely affect your rights, we will provide at least 30 days' advance notice. During this period, you may terminate your subscription without penalty and receive a pro-rata refund for any prepaid unused portion of your subscription.
These Terms shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Ireland.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Auth N Go regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between the parties. Neither party has any authority to bind the other or incur any obligation on its behalf.
These Terms are for the benefit of, and may be enforced solely by, the parties hereto and their respective successors and permitted assigns. Nothing in these Terms shall be deemed to confer any third-party rights or benefits.
All notices under these Terms shall be in writing and shall be deemed given when:
Notices to you may be sent to the email address associated with your account. Notices to us should be sent to:
You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the Irish Department of Enterprise, Trade and Employment and sanctions programs administered by the Department of Foreign Affairs.
These Terms are drafted in the English language. If these Terms are translated into any other language, the English language version shall prevail to the extent of any inconsistency.
The Service is designed to assist customers in meeting compliance requirements under applicable regulations including NIS2 Directive, DORA (Digital Operational Resilience Act), and GDPR. However, you remain solely responsible for your own compliance with all applicable laws and regulations.
Enterprise customers may have audit rights as specified in their separate Enterprise Agreement. For Starter and Pro tiers, we will cooperate with reasonable audit requests upon 30 days' notice, subject to appropriate confidentiality protections.
We will notify you without undue delay upon becoming aware of any security incident that may result in unauthorized access to your data, in accordance with applicable data protection laws.
For questions about these Terms or the Service, please contact us at:
Auth N Go Ltd.
Galbally, Enniscorthy, Y21 WK72, County Wexford, Ireland
Email: support@authngo.com
Website: https://authngo.com
By using Auth N Go, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.